Wix eCommerce vs Square Online

May 8, 2023
Written by
Anthony Robinson
Wix eCommerce vs Square Online

Introduction to Wix eCommerce and Square Online

When setting up an online store, two popular platforms to consider are Wix eCommerce and Square Online. Both platforms offer a variety of features designed to simplify the creation and management of an online store. However, choosing the right platform for your business involves evaluating several factors, including features, user interface, design customization, mobile responsiveness, payment gateways, shipping and tax calculations, search engine optimization (SEO), security, pricing plans, and the respective pros and cons of each platform.

Wix eCommerce is an extension of the widely-used Wix website builder, enabling users to create online stores through an intuitive drag-and-drop editor. In contrast, Square Online is a dedicated e-commerce platform that seamlessly integrates with Square's payment processing system. Both platforms allow you to add products, set up payment processing, and manage orders effectively.

Features and Customization

Features of Wix eCommerce

  • Over 500 customizable store templates
  • Unlimited products and product variations
  • Abandoned cart recovery
  • Multi-channel sales integration (e.g., Facebook, Instagram, Amazon)
  • Comprehensive inventory management
  • Discount codes and coupons
  • Customer reviews and ratings
  • Built-in SEO tools and Google Analytics integration

Wix eCommerce provides a user-friendly interface that simplifies the management of orders, payments, and shipping. Additionally, it offers detailed analytics and reports to track your store's performance, helping you make data-driven decisions to optimize your business.

Features of Square Online

  • Easy-to-use website builder interface
  • Unlimited products and images
  • Abandoned cart recovery
  • Advanced inventory and order management
  • Integrations with Facebook and Instagram
  • Customer feedback and reviews
  • No transaction fees for online sales
  • Built-in SEO tools

Square Online offers a variety of customizable templates, allowing you to create a professional-looking website tailored to your brand. It integrates seamlessly with popular payment gateways like PayPal and Stripe, ensuring secure and efficient transactions.

User Interface and Design Customization

User Interface Comparison: Wix vs. Square

Both Wix eCommerce and Square Online feature user-friendly interfaces. Wix's drag-and-drop editor provides extensive design flexibility, making it ideal for users who prioritize creative control. Conversely, Square Online’s interface is streamlined, catering to small business owners with limited design experience who prefer simplicity.

Design and Customization Options

Wix eCommerce offers over 500 customizable templates, each with hundreds of design options. This allows for a highly personalized online store that can align closely with your brand identity. Additionally, users can add custom code and integrate third-party apps to enhance functionality.

Square Online, while offering fewer templates, still provides a solid selection of designs and customization options. A standout feature is the ability to use a custom domain name, such as yourstorename.com, providing a more professional and personalized appearance compared to platform-branded domains.

Performance and Search Engine Optimization (SEO)

Mobile Responsiveness

Both platforms offer mobile-responsive templates that automatically adjust to different screen sizes. However, Wix eCommerce provides more customization options for mobile sites, including a mobile editor that allows real-time previews and adjustments. This ensures optimal performance and user experience on smartphones and tablets. In contrast, Square Online lacks a dedicated mobile editor, potentially limiting mobile site optimization.

SEO Capabilities

Effective SEO is crucial for driving organic traffic to your online store. Wix eCommerce offers advanced SEO tools, including customizable URL structures, meta tags, and integration with Google Analytics. These features enable users to enhance their site's visibility and performance in search engine rankings.

Square Online provides essential SEO features such as meta tags and sitemaps but lacks some of the advanced tools available on Wix. While basic SEO settings are covered, businesses aiming for higher search engine rankings may find Wix's offerings more comprehensive.

Payment Processing and Transactions

Payment Gateway Integration

Choosing the right payment gateways is vital for providing a seamless checkout experience. Wix eCommerce supports a variety of payment options, including PayPal, Stripe, and Square, offering flexibility to accommodate different customer preferences.

Square Online directly integrates with Square's own payment processor, which is advantageous for businesses already using Square for their point-of-sale systems. Additionally, it supports other popular gateways like PayPal and Stripe, ensuring secure and reliable transactions.

Transaction Fees

Understanding transaction fees is essential for managing costs. Wix eCommerce does not charge additional transaction fees beyond the standard payment processor charges.

Square Online offers a transparent fee structure, charging 2.6% + $0.10 per transaction for in-person payments and 2.9% + $0.30 per transaction for online sales. Importantly, Square Online does not impose additional transaction fees, which can be beneficial for businesses with high sales volumes.

Shipping and Tax Management

Shipping Options

Wix eCommerce integrates with major shipping carriers, providing advanced shipping options such as weight-based and flat-rate shipping. It also offers real-time shipping rates, allowing customers to choose the most convenient option during checkout.

Square Online also supports major shipping providers and offers free shipping on orders exceeding a specified amount, which can encourage larger purchases. However, it primarily offers domestic shipping options, which may limit international sales potential.

Tax Calculation

Automated tax calculations simplify compliance with tax regulations. Wix eCommerce automatically calculates taxes based on the customer’s shipping address and applicable tax laws, reducing the administrative burden on businesses.

Square Online similarly provides automatic tax calculation features, ensuring that taxes are accurately applied to each transaction based on location and relevant tax codes.

Security and SSL Certification

Security is paramount for any online store. Both Wix eCommerce and Square Online offer HTTPS encryption and comply with PCI standards to protect sensitive customer data.

Wix eCommerce enhances security by providing free SSL certification, ensuring that all data transmitted between the user and the website is encrypted. Additionally, Wix offers advanced security features like two-factor authentication and fraud detection, safeguarding your business against unauthorized access and fraudulent activities.

Square Online ensures secure transactions through its integration with Square’s payment processing system. While it provides robust security measures, it does not include free SSL certification, which may require additional configuration for enhanced security.

Pricing Plans Comparison

Pricing is a critical factor when selecting an e-commerce platform. Wix eCommerce offers a range of pricing plans starting from $23 to $49 per month. These plans come with various features tailored to different business needs, including advanced design tools and comprehensive SEO capabilities.

Square Online provides a free plan, making it an attractive option for small businesses or those just starting out. Paid plans begin at $12 per month and include additional features such as custom domain names and enhanced e-commerce functionalities. Square's transparent pricing structure, combined with competitive transaction fees, can be advantageous for businesses with specific budget constraints.

When evaluating pricing, consider your business’s size, expected sales volume, and the features you require. Wix may offer more extensive features suitable for larger businesses, while Square's cost-effective plans are ideal for startups and small enterprises.

Pros and Cons of Wix eCommerce

Pros:

  • Extensive design and customization options
  • Advanced SEO tools and Google Analytics integration
  • Multi-channel sales capabilities
  • Abandoned cart recovery features
  • Integration with major payment processors like PayPal, Stripe, and Square

Cons:

  • Higher pricing compared to some other e-commerce platforms
  • Limited features on the free plan
  • Can be overwhelming for users seeking simple setups

Pros and Cons of Square Online

Pros:

  • No additional transaction fees beyond standard processor charges
  • Seamless integration with Square's payment processing and point-of-sale systems
  • Affordable pricing with a free plan available
  • Advanced inventory and order management tools
  • Abandoned cart recovery features

Cons:

  • Fewer design and customization options compared to Wix
  • Basic SEO features may limit search engine performance
  • Limited shipping options, primarily domestic

Choosing the Best Platform for Your Business

Deciding between Wix eCommerce and Square Online depends on your specific business requirements and priorities.

  • Choose Wix eCommerce if:
    • You require advanced design and extensive customization options.
    • SEO and multi-channel sales integrations are top priorities.
    • You are looking for comprehensive analytics and reporting tools.
    • Your business targets both domestic and international customers.
  • Choose Square Online if:
    • You seek a cost-effective solution with a free plan available.
    • Integration with Square's payment and point-of-sale systems is essential.
    • Your business primarily operates domestically with a focus on simplicity.
    • You prefer transparent pricing without hidden fees.

Evaluate your business's specific needs, budget, and growth plans to determine which platform aligns best with your goals.

Conclusion: Final Verdict on Wix eCommerce vs Square Online

Both Wix eCommerce and Square Online offer robust e-commerce solutions tailored to different business needs. Wix excels in design flexibility, advanced SEO features, and multi-channel sales integrations, making it ideal for businesses seeking a highly customizable and scalable online presence. On the other hand, Square Online stands out with its affordable pricing, seamless integration with Square's payment systems, and simplicity, making it a great choice for small businesses and startups.

Ultimately, the best choice depends on your business’s specific requirements, budget, and long-term objectives. Conduct thorough research, take advantage of free trials, and consider the unique features of each platform to make an informed decision that supports your business's growth and success.

About the Author

Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious processes. With a Bachelors Degree in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.
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