Xero vs Kashoo

May 8, 2023
by Anthony Robinson
Xero vs Kashoo

Xero vs Kashoo: A Comprehensive Comparison for Small Business Accounting

When it comes to accounting software, Xero and Kashoo are two of the most popular options available. Both platforms offer a range of features and benefits designed to help small business owners manage their finances more effectively. However, there are some key differences between Xero and Kashoo that may make one a better fit for your business needs. In this comprehensive comparison, we'll take a closer look at the key features, pricing, user experience, mobile app, integrations, security and data protection, customer support, and pros and cons of each platform.

Feature Comparison: Xero vs Kashoo

One of the first things to consider when comparing Xero and Kashoo is the range of features each platform offers. Both software provides basic accounting features like invoicing, expense tracking, and bank reconciliation. However, Xero offers some more advanced features that can be useful for businesses with more complex needs, such as:

  • Project management
  • Inventory tracking
  • Advanced reporting
  • Payroll integration

Kashoo, on the other hand, focuses primarily on simplicity, offering a streamlined set of features designed to make accounting as easy and accessible as possible for business owners who aren't accounting experts. Key features include:

  • Simple invoicing
  • Expense tracking
  • Basic reporting

Pricing Comparison: Xero vs Kashoo

Pricing is a crucial factor for small business owners. Xero offers a tiered pricing system based on the number of users and features needed, with plans ranging from $12 to $65 per month. This allows for flexibility and scalability as your business grows. On the other hand, Kashoo offers a flat monthly fee of $19.99, which includes unlimited users and features. This can make Kashoo a more cost-effective option for small businesses or those with a limited budget.

Both platforms offer a free trial, allowing you to test out the software before committing. In terms of value for money, Xero's more advanced features may justify the higher cost for businesses with more complex accounting needs.

User Experience Comparison: Xero vs Kashoo

The user experience is another key factor to consider. Xero is known for its user-friendly interface and intuitive design, making it easy for business owners to manage their finances without extensive accounting knowledge. Features that enhance user experience include:

  • Customizable dashboards
  • Drag-and-drop bank reconciliation
  • Integration with various third-party apps

Kashoo also prides itself on simplicity and ease of use, providing a sleek and minimalist interface that is easy to navigate. While it may lack some of the advanced customization options that Xero offers, its straightforward design ensures that users can complete basic accounting tasks quickly and efficiently.

When it comes to customer support availability, Xero offers 24/7 support via phone, email, and live chat, ensuring that users can get help whenever they need it. In contrast, Kashoo offers support primarily during business hours, which may not be as convenient for all businesses.

Mobile App Comparison: Xero vs Kashoo

In today's mobile-driven world, having a mobile app for accounting software is essential for many business owners. Both Xero and Kashoo offer mobile apps for iOS and Android devices, allowing you to manage your finances on the go. Here's a breakdown of their mobile offerings:

  • Xero's app is more feature-rich, providing access to advanced features like inventory tracking and detailed reporting. However, its interface can be more complex, which might require a short adjustment period.
  • Kashoo's app is more streamlined, focusing on essential tasks such as invoicing and expense tracking. Its simpler interface makes it easy for users to navigate and complete tasks quickly.

In terms of pricing, Xero's plans start at $20 per month, while Kashoo's plans start at $16.99 per month. Depending on your business's needs and budget, this price difference may influence your decision.

Integrations Comparison: Xero vs Kashoo

Integration with other key software tools is important for a seamless workflow. Xero offers integration with over 700 third-party tools and services, including CRM systems, inventory management, and payment processing platforms. This extensive integration ecosystem allows businesses to customize their accounting processes extensively.

Kashoo, while offering a more limited selection of integrations, does provide direct connections with popular payment processors such as Stripe and Square. Additionally, integration with cloud storage services like Google Drive and Dropbox facilitates easy storage and sharing of financial documents.

Security and Data Protection Comparison: Xero vs Kashoo

Data protection is a major concern for all businesses. Both Xero and Kashoo prioritize security, implementing SSL encryption and two-factor authentication to safeguard your data. Xero also holds ISO 27001 certification, ensuring adherence to strict information security management standards.

There are some differences in their data protection approaches:

  • Xero offers "file-only access," allowing you to grant access to specific files without exposing your entire account. This is useful for sharing sensitive information with third parties like accountants or auditors.
  • Kashoo currently does not offer file-only access but ensures data is backed up daily. However, these backups are stored in a single location, which could pose a risk in case of data center issues.

Both platforms automatically back up your data daily, but Xero enhances data security by storing backups in multiple locations.

Customer Support Comparison: Xero vs Kashoo

Reliable customer support is essential when dealing with accounting software. Xero provides 24/7 support through email, phone, and live chat, along with an extensive knowledge base and active online community. Notably, Xero's customer support team has received multiple awards, including the 2020 Stevie Award for Customer Service Department of the Year.

Kashoo offers email support during business hours and a comprehensive knowledge base. While it may not have the same level of recognition as Xero's support team, Kashoo provides personalized onboarding sessions for new customers, offering one-on-one guidance to help you get started.

Which is Best for Small Business Owners: Xero or Kashoo?

Ultimately, the choice between Xero and Kashoo depends on your specific business needs and preferences:

  • Xero is ideal if you require advanced features, extensive integrations, and round-the-clock customer support. It is well-suited for businesses that anticipate growth and have more complex accounting requirements.
  • Kashoo is a great choice if you value simplicity, affordability, and ease of use. It is perfect for small businesses that need straightforward accounting without the added complexity.

Consider factors such as budget, required features, and the level of support you might need when making your decision.

Pros and Cons of Using Xero for Your Business

Pros:

  • Robust features
  • Extensive integrations
  • User-friendly interface
  • Excellent customer support

Cons:

  • Higher pricing plans
  • May be more complicated than necessary for some small businesses

One of the major advantages of using Xero is its ability to automate many financial processes, saving you time and reducing the risk of errors. Its cloud-based platform allows you to access your financial data from anywhere, facilitating remote management of your business.

However, the extensive features may be overwhelming for businesses that do not require advanced accounting capabilities. Additionally, some users have reported that the software can be slow to load, which may be inconvenient when quick access to financial data is needed.

Pros and Cons of Using Kashoo for Your Business

Pros:

  • Affordable pricing plan
  • User-friendly interface
  • Streamlined feature set
  • Good customer support

Cons:

  • Fewer advanced features and integrations
  • May not be suitable for businesses with more complex accounting needs

Kashoo offers an affordable and straightforward solution for businesses that need essential accounting tools without the added complexity. Its intuitive design ensures that even those without an accounting background can manage their finances effectively.

However, the limited feature set and fewer integrations may not meet the needs of businesses that require more advanced accounting capabilities or wish to integrate with a wide range of third-party applications.

How to Choose Between Xero and Kashoo for Your Business

When choosing between Xero and Kashoo, consider the following factors:

  • Business Size and Complexity: Larger businesses with complex accounting needs may benefit more from Xero's advanced features and scalability.
  • Budget: If affordability is a primary concern, Kashoo's flat pricing model may be more attractive.
  • Required Features: Assess which features are essential for your business operations and choose the platform that best meets those needs.
  • Integration Needs: Consider how each platform integrates with your existing tools and workflows.
  • Customer Support: If you anticipate needing frequent support, Xero's 24/7 availability may be beneficial.

Top Alternatives to Xero and Kashoo for Accounting Software

While Xero and Kashoo are both excellent accounting software options, there are several other alternatives that may better fit your business needs:

  • QuickBooks: Known for its comprehensive features and widespread use, QuickBooks is a strong contender for businesses of all sizes.
  • Wave Accounting: A free accounting software solution ideal for freelancers and very small businesses.
  • FreshBooks: Offers user-friendly invoicing and time-tracking features, making it a good choice for service-based businesses.

Common Problems Faced by Users of Both Xero and Kashoo

While both Xero and Kashoo are generally reliable and effective accounting software tools, some users have experienced issues such as:

  • Bugs and glitches that can disrupt workflow
  • Occasional slow performance or loading times
  • Customer support response times, especially during peak periods

It's important to consider these potential drawbacks and evaluate how they might impact your business operations before making a decision.

Tips for Maximizing the Benefits of Using Either Xero or Kashoo

To get the most out of your accounting software, consider the following tips:

  • Invest in Training: Take advantage of available training resources or consider hiring a professional accountant to help you navigate the software.
  • Regularly Review Your Data: Periodically check your financial data to identify and address any discrepancies or issues.
  • Utilize Integrations: Connect your accounting software with other tools you use to streamline your workflows and improve efficiency.
  • Stay Updated: Keep your software up to date to benefit from the latest features and security enhancements.

Case Studies: Businesses That Use Either Xero or Kashoo Successfully

Many businesses across various industries have successfully implemented both Xero and Kashoo to manage their finances:

  • Xero: Praised by small business owners for its cloud-based accessibility, enabling remote management and collaboration.
  • Kashoo: Known for its affordable and user-friendly approach, making it a favorite among startups and freelancers.

Overall, both Xero and Kashoo offer a range of effective accounting tools and features designed to help small business owners manage their finances more efficiently. By considering the key differences outlined in this article, you can make an informed decision about which of these platforms is the best choice for your business.

About the Author

Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious processes. With a Bachelors Degree in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.
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