Zoho Inventory vs TradeGecko (now QuickBooks Commerce)

Are you struggling to decide which inventory management system to choose between Zoho Inventory and TradeGecko (now QuickBooks Commerce)? Both of these software promise to streamline your inventory management process and help you make informed decisions. In this article, we will go over the features, pricing, ease of use, integrations, customer support and pros and cons of each software. By the end of this article, you will have a detailed understanding of which system best suits your needs.

What is Zoho Inventory?

Zoho Inventory is an all-in-one inventory management software that helps small businesses manage inventory, track sales and purchase orders, automate workflows and generate reports. This software is equipped to manage both online and offline inventory, which makes it a perfect choice for small businesses with multi-channel sales.

Additionally, Zoho Inventory offers integrations with popular e-commerce platforms such as Shopify, Amazon, and eBay, allowing businesses to easily sync their inventory across multiple channels. This feature saves time and reduces the risk of overselling, ensuring that businesses can fulfill orders accurately and efficiently.

What is TradeGecko (now QuickBooks Commerce)?

TradeGecko, now known as QuickBooks Commerce, is an inventory management and order fulfillment software that streamlines e-commerce business operations. The software comes with various features such as stock control, purchasing, order management, and sales tracking, among others. QuickBooks Commerce is designed for wholesalers, distributors and ecommerce merchants.

One of the key benefits of QuickBooks Commerce is its ability to integrate with various e-commerce platforms such as Shopify, WooCommerce, and Amazon. This integration allows businesses to manage their inventory and orders across multiple channels from a single platform, reducing the risk of overselling or stockouts.

In addition to inventory management, QuickBooks Commerce also offers advanced reporting and analytics features. These features provide businesses with insights into their sales performance, inventory levels, and customer behavior, allowing them to make data-driven decisions to optimize their operations and increase profitability.

Features of Zoho Inventory

Zoho Inventory includes various features designed to help businesses manage their inventory seamlessly. Some of the key features include:

  • Multi-channel sales management
  • Warehouse management
  • Inventory optimization
  • Automated workflows
  • Online payments

In addition to the above features, Zoho Inventory also offers:

  • Batch tracking: This feature allows businesses to track inventory in batches, making it easier to manage and trace products.
  • Barcode scanning: Zoho Inventory supports barcode scanning, which helps businesses to quickly and accurately track inventory levels and movements.

Furthermore, Zoho Inventory integrates with other Zoho apps, such as Zoho CRM and Zoho Books, to provide a complete business solution for managing sales, inventory, and finances.

Features of TradeGecko (now QuickBooks Commerce)

TradeGecko (now QuickBooks Commerce) comes with a host of features designed to help businesses simplify their logistics process and reduce operational costs. Some of the key features include:

  • Order fulfillment and shipments
  • Inventory management
  • Purchasing
  • Multi-currency
  • Reports and analytics

In addition to these features, TradeGecko (now QuickBooks Commerce) also offers a user-friendly interface that allows businesses to easily manage their inventory and orders. The platform also integrates with various e-commerce platforms, such as Shopify and WooCommerce, making it easy for businesses to manage their online sales channels. Furthermore, TradeGecko (now QuickBooks Commerce) offers customizable branding options, allowing businesses to add their own logos and branding to their invoices and packing slips.

Pricing comparison: Zoho Inventory vs TradeGecko (now QuickBooks Commerce)

When it comes to pricing, both Zoho Inventory and QuickBooks Commerce have different plans to suit different business needs. Zoho Inventory has three pricing options: Basic ($39/month), Standard ($79/month), and Professional ($199/month). On the other hand, QuickBooks Commerce plans start at $39/month for essentials, $99/month for Plus and $199/month for Premium. The pricing of both software varies depending on the number of users, orders, and features included.

It is important to note that while Zoho Inventory and QuickBooks Commerce have similar pricing structures, they differ in terms of the features included in each plan. Zoho Inventory’s Basic plan includes basic inventory management features, while the Standard and Professional plans offer more advanced features such as order tracking and warehouse management. QuickBooks Commerce, on the other hand, offers more comprehensive features across all plans, including inventory management, order management, and shipping integrations.

Another factor to consider when comparing the pricing of these two software is the level of customer support provided. Zoho Inventory offers email and phone support for all plans, while QuickBooks Commerce offers email and chat support for the Essentials plan, and phone support for the Plus and Premium plans. Additionally, QuickBooks Commerce offers a dedicated account manager for the Plus and Premium plans, which can be beneficial for businesses with more complex needs.

Ease of use comparison: Zoho Inventory vs TradeGecko (now QuickBooks Commerce)

Zoho Inventory and QuickBooks Commerce have user-friendly interfaces that allow users to navigate through the software with ease. However, many users have noted that QuickBooks Commerce is slightly more intuitive than Zoho Inventory, especially when it comes to setting up the system. Additionally, QuickBooks Commerce offers a mobile app that allows users to manage their inventory from their smartphones, while Zoho Inventory is yet to launch its mobile app.

Another factor to consider when comparing Zoho Inventory and QuickBooks Commerce is their customer support. QuickBooks Commerce offers 24/7 customer support through phone, email, and live chat, while Zoho Inventory only offers email support during business hours. This can be a significant difference for businesses that require immediate assistance with their inventory management system. It is important to consider the level of customer support offered by each software before making a decision.

Integrations comparison: Zoho Inventory vs TradeGecko (now QuickBooks Commerce)

Zoho Inventory supports a wide range of integrations, including Shopify, QuickBooks, Amazon, eBay, UPS, and FedEx, among others. QuickBooks Commerce, on the other hand, is owned by QuickBooks, which means that it seamlessly integrates with other QuickBooks products like QuickBooks Online, QuickBooks Self-Employed, and QuickBooks Enterprise. However, Quickbooks Commerce supports other integrations like Amazon, Shopify, and Magento, among others.

It is important to note that while both Zoho Inventory and QuickBooks Commerce offer a variety of integrations, the level of integration may differ. Zoho Inventory, for example, offers a two-way sync with Shopify, allowing for real-time updates of inventory levels and order information. QuickBooks Commerce, on the other hand, offers a one-way sync with Shopify, meaning that updates to inventory levels and order information may not be reflected in real-time. It is important to consider the specific needs of your business when choosing between these two inventory management systems.

Customer support comparison: Zoho Inventory vs TradeGecko (now QuickBooks Commerce)

Both Zoho Inventory and QuickBooks Commerce offer extensive customer support options to help their users. Zoho Inventory provides customers with phone and email support for all its customers. Additionally, the software has an extensive knowledge base, video tutorials, and a user community forum. QuickBooks Commerce also offers email and phone support, an online support center, video tutorials, and a community forum.

However, there are some differences in the level of support provided by these two software solutions. Zoho Inventory offers 24/7 phone support, which means that customers can get help at any time of the day or night. On the other hand, QuickBooks Commerce only offers phone support during business hours. This may be a disadvantage for customers who need help outside of regular business hours.

Another difference between the two is that Zoho Inventory offers a dedicated account manager for its customers. This means that users have a single point of contact who can help them with any issues or questions they may have. QuickBooks Commerce does not offer this service, which may be a disadvantage for customers who prefer a more personalized approach to customer support.

Pros and cons of using Zoho Inventory

Like any other software, Zoho Inventory has its strengths and weaknesses. Some of the pros include:

  • Affordable pricing options
  • Comprehensive inventory management features
  • Supports multi-channel sales management

Some cons of Zoho Inventory include:

  • Lacks a mobile app
  • Steeper learning curve
  • Limited branding options for invoices.

Pros and cons of using TradeGecko (now QuickBooks Commerce)

TradeGecko (now QuickBooks Commerce) also has its strengths and weaknesses. The pros of using this software include:

  • Seamless integration with QuickBooks products
  • User-friendly interface
  • Supports multi-currency transactions

The cons of using TradeGecko (now QuickBooks Commerce) include:

  • Higher pricing options
  • Limited customization options
  • Reports and analytics is sold separately on the Essentials Plan

Which one is better for small businesses: Zoho Inventory or TradeGecko (now QuickBooks Commerce)?

When it comes to choosing between Zoho Inventory and QuickBooks Commerce for small businesses, there’s no definitive answer. Zoho Inventory is more suitable for small businesses with multiple sales channels and offline sales, while QuickBooks Commerce is tailored for e-commerce businesses. Both software offer comprehensive inventory management, order management, and customer support features.

Which one is better for e-commerce businesses: Zoho Inventory or TradeGecko (now QuickBooks Commerce)?

If you’re an e-commerce business, TradeGecko (now QuickBooks Commerce) is the best inventory management software for you. QuickBooks Commerce has all the features necessary to streamline your e-commerce operations, including order management, shipping, sourcing, and returns management. Additionally, the software integrates seamlessly with Shopify, Amazon, and eBay, making it easy for businesses to manage their e-commerce inventory.

How to migrate from TradeGecko to QuickBooks Commerce

For businesses looking to switch from TradeGecko to QuickBooks Commerce, the process is straightforward. The first step is exporting all the data from TradeGecko. You can export data like customer details, sales orders, and invoices. The next step is importing the exported data to QuickBooks Commerce. This process can take a few hours, depending on the volume of data to be imported.

How to migrate from Zoho Inventory to QuickBooks Commerce

If you’re making a switch from Zoho Inventory to QuickBooks Commerce, the migration process is also straightforward. The first step is to export all your data from Zoho Inventory. You can export data like invoices, customers, and sales orders. The second step is importing the data to QuickBooks Commerce. Similar to migrating from TradeGecko, the process can take a few hours, depending on the size of the data.

Conclusion

Choosing the right inventory management system is critical for any business, whether small or large. Based on this review, both Zoho Inventory and TradeGecko (now QuickBooks Commerce) offer comprehensive inventory management features, reliable customer support, and seamless integrations. However, depending on the business requirements, there is one software that stands out over the other. By considering the features, pricing, ease of use, and customer support, businesses can choose the inventory management software that fits their needs.

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