Anthony Robinson

Founder & CEO of ShipScience
Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious shipping processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

Articles by Anthony:

September 27, 2024
How to Request a Refund from UPS

Mastering UPS's refund policy is key to resolving delivery delays, lost or damaged packages, and overcharges. This comprehensive guide covers eligibility requirements, necessary documentation, and how to submit a refund request efficiently. Learn essential tips to prevent future issues, ensure successful claims, and maintain smooth shipping operations, guaranteeing your packages arrive on time and intact.

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September 27, 2024
Understanding UPS Shipping Zones and Rates with a Map

Unlock the essentials of UPS shipping zones and rates with our comprehensive guide. Learn how UPS categorizes locations into nine shipping zones, influencing costs and delivery times. Discover the key factors affecting shipping rates, including package weight, distance, and service type. Explore UPS’s various shipping services and gain practical tips to calculate, minimize, and optimize your shipping expenses effectively.

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September 27, 2024
How to Batch Ship Labels Using FedEx Ship Manager

Enhance your e-commerce operations with FedEx Ship Manager’s batch shipping. Learn to save time, minimize errors, and reduce costs by simultaneously printing multiple shipping labels. This guide provides a step-by-step walkthrough, integration with platforms like Shopify and WooCommerce, best practices, and troubleshooting tips to optimize your shipping strategy and elevate customer satisfaction.

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September 27, 2024
What Is UPS Worldship and How Does It Work?

Discover how UPS Worldship transforms shipping operations for small to mid-sized businesses. From efficient label creation and real-time tracking to automated customs documentation and seamless integrations with e-commerce platforms, this comprehensive guide explores key features that streamline processes, enhance accuracy, and boost operational efficiency. Optimize your shipping strategy with UPS Worldship today.

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September 27, 2024
What to Do When Your Package Is Stuck in Customs

Navigate international shipping smoothly by understanding the customs clearance process. Learn essential steps like documentation review, classification, and inspection to avoid common delays caused by missing paperwork or prohibited items. Discover effective tracking methods, resolution strategies for held packages, and tips to prevent future setbacks, ensuring timely delivery of your global shipments.

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September 27, 2024
Understanding the Different Time Zones of UPS

Efficient time zone management is vital to UPS’s global logistics success. By leveraging advanced routing algorithms, real-time tracking, and AI-driven analytics, UPS ensures timely deliveries across diverse regions. Their strategic international routing centers and robust shipping tools address challenges like customs and weather, maintaining high reliability and customer satisfaction worldwide.

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September 27, 2024
Getting Started with GL Coding: A Comprehensive Guide

General Ledger (GL) Coding is essential for effective financial management, enabling precise organization of transactions. This ensures accurate financial records, enhances reporting, supports strategic decisions, and ensures regulatory compliance. Learn to set up a Chart of Accounts, avoid common errors, utilize advanced tools, and stay ahead with future accounting trends to succeed.

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September 27, 2024
What Is a Freight Surcharge and How Does It Impact Shipping Costs?

Freight surcharges significantly impact shipping costs for businesses. This post explores the essentials of freight surcharges, including their types and causes like fuel price fluctuations and security measures, and their effects on budgeting. It also offers strategies to manage and reduce these costs, highlighting the importance of understanding surcharges for efficient logistics and competitive supply chains.

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September 27, 2024
How to Ship an Oversized Package with the USPS

Master the art of shipping oversized packages with USPS! From cost-effective flat-rate options and reliable tracking to comprehensive insurance, this guide covers all you need. Learn USPS size and weight limits, precise measurement techniques, durable packaging tips, shipping cost calculations, scheduling pickups, international shipping nuances, tracking your package, and avoiding common mistakes for successful deliveries.

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September 27, 2024
How to Update Your Delivery Address with FedEx

Ensure your FedEx packages reach the right destination with our comprehensive guide on updating your delivery address. Whether you’ve relocated, corrected a shipping error, or need an alternative delivery location, we cover the reasons, benefits, step-by-step online update process, common issues, and essential tips to secure timely, accurate, and safe deliveries every time.

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