What do we need to provide to get started?
Just your web login information for any parcel carriers you want to sync. Our systems will automatically connect to your shipping accounts and identify savings opportunities from there.
What if I already use a shipping system?
No problem. ShipScience is designed to sit alongside your existing shipping systems. There are no software changes, operational changes or changes to your shipping carriers needed. We just connect to your shipping accounts and the rest is done from your ShipScience portal. Learn more.
Do you charge a percentage of savings?
No. We charge a simple, flat retainer based on % of spend — that you only pay if we save you money. Which means you keep more of your savings.
Who is our point of contact once we sign up?
You’ll be assigned two people:
1. A customer success manager for daily communication and strategy meetings.
2. A dedicated expert to manage shipping vendor relationships and data / contract interpretation.
All of our experts have been top-performing UPS and FedEx sales professionals with experience at the other end of the negotiating table — so we know exactly which levers to pull to get you a better contract.
Is it too early to work with ShipScience if we recently negotiated a new contract?
No, it’s never too early. Whether you are mid-negotiation, planning one soon or if you’ve just finished, we can help you organize your data and better understand your current cost position versus market – based on what matters most to your business. Plus our monitoring tools and invoice error detection will help you make sure your contracts are properly implemented.