How to Request an Adult Signature for Your FedEx Delivery

May 20, 2023
Written by
Anthony Robinson
How to Request an Adult Signature for Your FedEx Delivery

How to Request an Adult Signature for Your FedEx Delivery

When shipping items that require a signature upon delivery, it's crucial to ensure that someone of legal age is available to sign for the package. This not only enhances the security of your delivery but also ensures that sensitive or valuable items reach the intended recipient safely. In this article, we'll explore everything you need to know about requesting an adult signature for your FedEx delivery.

Why an Adult Signature is Important

Requesting an adult signature on your FedEx delivery serves as a vital security measure. It ensures that your package is handed directly to an authorized individual, reducing the risk of theft or misdelivery. This is especially important for high-value items such as electronics, jewelry, or prescription medications.

Additionally, an adult signature helps prevent delivery errors. Without this requirement, packages might be left unattended at your doorstep or with neighbors, increasing the chances of loss or theft. By ensuring that an adult receives the package, you provide peace of mind for both the sender and the recipient.

Implementing this security feature fosters trust between the sender and receiver, ensuring a positive shipping experience and safeguarding your valuable shipments.

FedEx Services and Age Requirements

FedEx Services Requiring an Adult Signature

Not all FedEx services mandate an adult signature, but many do, particularly for shipments containing valuable or sensitive items. The following FedEx services typically require an adult signature upon delivery:

It's important to note that the requirement for an adult signature can vary based on the package's contents. Items such as alcohol or hazardous materials will always necessitate an adult signature, regardless of the chosen FedEx service.

Age Requirements for Adult Signature Delivery

The age requirement for signing for a package varies by state and the type of item being shipped. Generally, the recipient must be at least 21 years of age to sign for packages containing alcohol, firearms, or ammunition. However, some states like Alabama, Mississippi, and Nebraska may require recipients to be as young as 19 years old.

It's essential to verify your state's specific requirements before requesting an adult signature to ensure compliance and prevent delivery issues.

For more detailed information on age requirements and regulations, refer to the FedEx Age Restrictions page.

How to Request an Adult Signature for Your FedEx Delivery

There are multiple ways to request an adult signature for your FedEx delivery, depending on your preference and convenience. Below are the methods you can use:

Online

  1. Log in to your FedEx account and navigate to the "Shipping" tab.
  2. Select "Create Shipment" and enter your shipment details as usual.
  3. In the "Delivery Options" section, choose "Adult Signature Required".
  4. Complete the remaining shipping information and submit your shipment.

Be aware that adding an adult signature may incur additional fees, which vary based on the package's destination and weight. You can review the estimated fees before finalizing your shipment.

If shipping internationally, check the destination country's regulations regarding adult signature requirements to ensure compliance.

Over the Phone

  1. Call FedEx customer support at 1-800-GoFedEx (1-800-463-3339).
  2. Select the "Shipping" option and provide your shipment details.
  3. Request an adult signature for your delivery.

The customer support representative will inform you of any additional fees associated with this service. You will have the option to accept or decline these charges before proceeding with your shipment.

In-Person

When shipping your package at a FedEx location:

  • Inform the FedEx representative that you require an adult signature upon delivery.
  • They will assist you in adding this option to your shipment.

Additional fees may apply based on the package's size, weight, destination, and shipping speed.

If you cannot be present during delivery, you can authorize someone else to sign on your behalf by completing a FedEx Signature Release form. The authorized individual must be at least 21 years old and have a valid government-issued ID.

Managing Your Package Delivery

Tips to Ensure Someone is Available

To guarantee a smooth delivery process when requiring an adult signature, consider the following tips:

  • Provide a Contact Number: Ensure that the recipient's phone number is accurate so the FedEx driver can reach them directly if needed.
  • Choose a Business Address: Delivering to a business location increases the likelihood that someone will be available to sign for the package.
  • Monitor Delivery Status: Use FedEx tracking to monitor when your package is out for delivery and arrange for someone to be available during that time.

Additionally, utilizing FedEx Delivery Manager allows you to customize your delivery preferences, such as holding the package at a FedEx location or providing specific delivery instructions.

Tracking and Rescheduling Your Delivery

You can easily track your package's status by entering your tracking number on the FedEx Tracking page. If an adult signature is required, this will be indicated in the delivery status.

If you miss a delivery attempt, FedEx will leave a door tag with instructions on how to reschedule or pick up your package from a nearby location. You can reschedule the delivery by:

  1. Calling FedEx customer support at 1-800-GoFedEx (1-800-463-3339).
  2. Logging into your FedEx account online and adjusting your delivery preferences.

Remember, the recipient must be at least 21 years old and present valid identification to sign for the package during any rescheduled deliveries.

Handling Delivery Issues

What Happens If No One is Available to Sign

If no adult is available to sign for your package, the FedEx driver will leave a door tag indicating that an adult signature is required. The recipient will need to contact FedEx to arrange for another delivery attempt or to pick up the package from a nearby FedEx location. Typically, FedEx makes three delivery attempts before returning the package to the sender.

Failure to respond or pick up the package within the designated timeframe may result in the package being returned to the sender, and storage fees could apply.

Common Problems and Solutions

When requesting an adult signature, you might encounter some common issues:

  • No Available Recipient: Ensure that someone is scheduled and available to receive the package during delivery windows.
  • Age Verification Issues: Verify that the recipient meets the age requirements and has the necessary ID to sign for the package.
  • Driver Identification: Occasionally, drivers may have issues verifying the recipient's age. In such cases, contacting FedEx customer support can help resolve the issue.

For persistent issues, it's recommended to reach out directly to FedEx Customer Support for personalized assistance.

Conclusion

Requesting an adult signature for your FedEx deliveries is a prudent measure to ensure the secure and proper delivery of your packages. Whether you're shipping valuable items or sensitive documents, this requirement adds an extra layer of protection, giving both senders and recipients peace of mind. By following the steps outlined above and being proactive in managing your deliveries, you can significantly reduce the risk of delivery issues and ensure a smooth shipping experience.

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About the Author

Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious processes. With a Bachelors Degree in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.
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