Microsoft Dynamics 365 Business Central vs Wave Accounting (suitable for smaller businesses)

May 8, 2023
Written by
Anthony Robinson
Microsoft Dynamics 365 Business Central vs Wave Accounting (suitable for smaller businesses)

Microsoft Dynamics 365 Business Central vs Wave Accounting for Small Businesses

For small businesses, selecting the right accounting software is a pivotal decision. With numerous providers offering diverse features and benefits, identifying the solution that aligns with your business's unique needs and preferences can be challenging. Microsoft Dynamics 365 Business Central and Wave Accounting are two prominent options in the market. Understanding their differences and what each platform offers is essential for making an informed choice. In this comprehensive guide, we will delve into every aspect of Microsoft Dynamics 365 Business Central and Wave Accounting to help you determine which is the better option for your small business.

Features and Benefits

Microsoft Dynamics 365 Business Central

Microsoft Dynamics 365 Business Central is a cloud-based accounting software solution tailored for small and medium-sized businesses. It offers a comprehensive suite of tools, including financial management, operations, sales, procurement, and supply chain management. With Business Central, small businesses can streamline their financial operations, automate processes, access real-time data insights, and enhance customer service.

  • Financial Management: Track cash flows, manage financial statements, and oversee accounting transactions with precision.
  • Inventory Management: Control stock levels, monitor inventory usage, and automate purchasing processes to reduce overhead.
  • Sales and Purchase Management: Efficiently handle sales and purchase orders, invoices, and payments.
  • Project Management: Oversee projects, track costs, and monitor progress seamlessly.
  • Human Resources Management: Manage employee information, track time, and generate payroll reports.
  • Reporting and Analytics: Utilize powerful reporting tools integrated with Power BI for data-driven decision-making.
  • Integration with Microsoft Products: Seamlessly integrates with Office 365, Outlook, and other Microsoft services.

The benefits of using Business Central include its scalability, allowing it to grow with your business, and its reliable customer support system. Additionally, Business Central offers robust security features, including data encryption and customizable user permissions, ensuring that your financial data remains secure.

Wave Accounting

Wave Accounting is a free cloud-based accounting software designed primarily for small business owners and freelancers who need a straightforward accounting system. It provides essential features such as invoicing, accounting, billing, and receipt scanning. While Wave offers a wide range of free services, additional advanced features are available at an affordable cost.

  • Invoicing: Create professional invoices, accept online payments, and track expenses with ease.
  • Accounting: Utilize basic accounting features and automated transaction categorization to simplify financial management.
  • Receipt Scanning: Scan and upload receipts to keep track of expenses efficiently.
  • Payroll: Available as an add-on service to manage employee payments and taxes.
  • Payment Processing: Integrates with PayPal and Stripe for seamless online payments.
  • Mobile Accessibility: Manage finances on the go with Wave's mobile app.

Wave Accounting stands out for its simplicity and affordability. Its free model makes it an attractive option for startups and freelancers. Additionally, Wave integrates with various business tools like project management software, streamlining overall business operations.

Pricing Comparison

When evaluating the cost, Microsoft Dynamics 365 Business Central ranges from $70 to $100 per user per month, depending on the chosen plan. The Essential plan offers fundamental financial management features, while the Premium plan includes advanced functionalities like project and inventory management. According to Gartner, businesses see an average ROI of 130% within the first year of implementation.

In contrast, Wave Accounting is free to use, with additional features such as payroll and payment processing available for $20 to $35 per month. While Wave appears more cost-effective, it may not suffice for larger businesses with complex financial needs. Business Central, with its extensive features and customization options, is better suited for businesses requiring advanced financial management capabilities.

User-Friendliness

Microsoft Dynamics 365 Business Central is a robust accounting solution that may present a learning curve for some users. However, its user-friendly dashboard and customizable interface help mitigate this complexity, allowing users to tailor the system to their preferences. According to Capterra, users rate Business Central 4.2 out of 5 for ease of use.

Wave Accounting excels in user-friendliness with an intuitive interface that makes navigation straightforward. Its simplicity reduces the intimidation factor often associated with accounting software, making it an attractive choice for users with basic accounting needs. Wave's mobile app further enhances accessibility, allowing users to manage finances from anywhere.

An additional advantage of Business Central is its integration with Microsoft products like Excel and Outlook, enabling easy data import/export and efficient email and appointment management within the software. While Wave lacks this level of integration, its focus on providing a streamlined, easy-to-use experience makes it highly appealing for startups and small businesses operating on tight budgets.

Integration and Customization

Microsoft Dynamics 365 Business Central offers extensive integration capabilities, seamlessly connecting with third-party applications such as Shopify, Magento, and Salesforce. This allows businesses to automate tasks such as invoicing, payment processing, and financial reporting, thereby reducing errors and saving time. Additionally, Business Central provides a high degree of customization through a vast range of add-ons available in the Microsoft AppSource, enabling businesses to enhance functionality as required.

Wave Accounting also offers integration with various applications like PayPal, Etsy, and Shoeboxed. These integrations help streamline business operations by connecting accounting with payment processing and expense tracking tools. However, Wave's customization options are limited compared to Business Central, which may be a drawback for businesses requiring tailored solutions to meet their unique accounting needs.

Security

Both Microsoft Dynamics 365 Business Central and Wave Accounting prioritize security, employing bank-level measures to protect data and ensure secure access for users.

Business Central offers enhanced security features, including multiple user roles, custom permissions, and data encryption, providing a more robust security framework. These advanced security measures make Business Central a preferable choice for businesses handling sensitive financial information. According to Microsoft's security documentation, Business Central complies with numerous international standards, including ISO 27001 and GDPR.

Wave Accounting also implements strong security protocols, including SSL encryption and two-factor authentication, to protect user data. While Wave provides a secure environment for managing finances, Business Central's additional security layers offer greater peace of mind for businesses with more stringent security requirements.

Customer Support

Both Microsoft Dynamics 365 Business Central and Wave Accounting provide customer support via email and chat. Additionally, Business Central offers phone support, which can be beneficial for businesses requiring immediate assistance with their accounting software. According to TrustRadius, users appreciate Business Central's responsive and knowledgeable support team.

Wave Accounting offers support through email and online resources, including a comprehensive knowledge base and community forums. While Wave does not provide phone support, its extensive online documentation and responsive email support help users resolve issues effectively.

Limitations

One limitation of Microsoft Dynamics 365 Business Central is its cost, which can be prohibitive for very small businesses or startups operating on tight budgets. Additionally, implementing and managing Business Central may require dedicated IT resources, which can be a challenge for businesses with limited technical support.

Wave Accounting has limitations in its feature set and customization options. While it is suitable for businesses with straightforward accounting needs, it may not meet the requirements of businesses seeking advanced accounting functionalities or extensive integration capabilities. Additionally, certain advanced features, such as payroll, incur additional costs, which can add up for businesses as they grow.

Case Studies

Numerous small businesses have successfully implemented Microsoft Dynamics 365 Business Central and Wave Accounting as their accounting solutions. For example, O'Brien's Wine, a family-run wine and spirit merchant based in Dublin, uses Business Central to manage its accounts efficiently, benefiting from its comprehensive financial management and integration capabilities. On the other hand, Minute School, a Canadian online platform that helps students improve their academic skills, relies on Wave Accounting to handle its finances effectively, taking advantage of its cost-effectiveness and ease of use.

These case studies highlight how the choice between Business Central and Wave Accounting depends largely on the specific needs and scale of the business. Enterprises requiring advanced features and scalability may lean towards Business Central, while startups and freelancers might prefer Wave's simplicity and affordability.

Final Verdict: Which is Better for Your Small Business?

Choosing between Microsoft Dynamics 365 Business Central and Wave Accounting largely depends on the specific needs and budget of your small business. Business Central offers a comprehensive suite of advanced features, making it ideal for businesses that require extensive accounting capabilities and are prepared to invest in a robust solution. Its scalability and integration with other Microsoft products add significant value for growing businesses.

Wave Accounting, with its simplicity and cost-effectiveness, is perfect for small businesses with straightforward accounting needs and limited budgets. While it may lack some of the advanced features of Business Central, its free model and ease of use make it an attractive option for startups and freelancers looking to manage their finances without significant upfront costs.

Ultimately, it is essential to evaluate the strengths and weaknesses of both solutions in relation to your business needs and budget to select the most suitable accounting software for your small business. Consider factors such as scalability, required features, budget constraints, and the level of customer support you need to make an informed decision.

About the Author

Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious processes. With a Bachelors Degree in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.
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