Squarespace Commerce vs Wix eCommerce

May 8, 2023
Written by
Anthony Robinson
Squarespace Commerce vs Wix eCommerce

Introduction: Squarespace Commerce vs Wix eCommerce

Choosing the right ecommerce platform is a critical decision for setting up a successful online store. Among the top contenders, Squarespace Commerce and Wix eCommerce stand out as popular options, each offering a diverse range of features and customization capabilities. In this comprehensive comparison, we'll analyze squarespace commerce vs wix ecommerce across various dimensions to help you determine the best fit for your business needs.

Platform Overviews

Squarespace Commerce

Squarespace Commerce is an integrated website builder and ecommerce platform renowned for its sleek, responsive designs. It provides a collection of customizable templates, robust inventory management, flexible shipping options, and automated tax settings. Additionally, Squarespace offers a suite of marketing tools, including email campaigns and social media integrations, to help businesses grow their online presence.

Wix eCommerce

Wix eCommerce is an extension of the widely-used Wix website builder, offering an intuitive platform for creating online stores. It features a drag-and-drop editor, a variety of ecommerce-optimized templates, inventory management, order tracking, and multiple payment gateways. Wix eCommerce is designed to be user-friendly, making it an excellent choice for beginners looking to establish an online storefront quickly.

Key Comparisons

Feature Comparison

Both Squarespace Commerce and Wix eCommerce offer a robust set of features, but they cater to different business needs:

  • Inventory Management: Squarespace provides advanced inventory tools, including product variants and real-time syncing, while Wix offers basic stock tracking and low inventory alerts.
  • Shipping Options: Squarespace supports flat-rate, weight-based, and real-time shipping rates. Wix integrates with major carriers like FedEx, UPS, and USPS, providing flexibility in shipping solutions.
  • Tax Settings: Squarespace offers automatic tax calculations based on customer locations, handling complex tax rules effortlessly. Wix also provides location-based tax calculations and automatic VAT handling for European businesses.
  • Payment Options: Squarespace supports payments via Stripe and PayPal, with additional options available through third-party integrations. Wix offers a broader range of payment methods, including credit cards, PayPal, and offline payments.
  • Marketing Tools: Squarespace includes built-in email marketing, social media integrations, and abandoned cart recovery. Wix offers promotional tools such as discounts, coupons, and social media integration but lacks advanced email marketing capabilities.

Pricing Comparison

Understanding the pricing structure is essential for budgeting your ecommerce operations:

  • Squarespace Commerce: Plans start at $26 per month with transaction fees ranging from 0-3%. The basic plan includes unlimited products, website analytics, and automatic tax calculations.
  • Wix eCommerce: Plans begin at $23 per month with transaction fees of 0-2.9% plus 30 cents per transaction. The basic plan offers unlimited bandwidth, 20GB storage, and integration with popular payment gateways.

Ease of Use and Customization

Both platforms are designed for ease of use, but they offer different approaches to customization:

  • Squarespace Commerce: While offering a more comprehensive feature set, Squarespace has a steeper learning curve. It allows for extensive customization through custom CSS and third-party integrations, making it suitable for users with some technical knowledge.
  • Wix eCommerce: Wix features a simple drag-and-drop interface, making it highly accessible for beginners. However, this simplicity may limit advanced customization options available in Squarespace.

SEO and Marketing Capabilities

Effective SEO and marketing tools are vital for driving traffic to your online store:

  • Squarespace Commerce: Offers built-in SEO features like customizable page titles, meta descriptions, and URLs. It also integrates Google Analytics for comprehensive performance tracking.
  • Wix eCommerce: Provides basic SEO tools, including customizable page elements and URLs. While it supports integration with Google Analytics, it lacks some of the advanced SEO functionalities offered by Squarespace.

Customer Support

Reliable customer support can make a significant difference in resolving issues promptly:

  • Squarespace Commerce: Provides 24/7 email support, live chat, and access to community forums. Extensive online resources, including video tutorials and documentation, are also available.
  • Wix eCommerce: Offers 24/7 support via phone and email, along with comprehensive online resources like video tutorials and an extensive help center.

Pros and Cons

Squarespace Commerce

  • Pros: Comprehensive feature set, advanced design customization, built-in marketing tools, and robust analytics.
  • Cons: Higher transaction fees and a steeper learning curve for beginners.

Wix eCommerce

  • Pros: User-friendly drag-and-drop editor, wide range of payment options, and lower initial costs.
  • Cons: Limited advanced customization and basic SEO features.

Successful Online Stores

Both platforms have empowered numerous businesses to achieve online success:

How to Choose the Best Ecommerce Platform

Selecting between Squarespace Commerce and Wix eCommerce hinges on your specific business requirements and objectives. Consider the following factors:

  • Feature Requirements: Determine which platform offers the features that align with your business model.
  • Budget: Assess the pricing structures to understand long-term costs, especially if you anticipate high sales volumes.
  • Customization Needs: Evaluate the level of design and functionality customization each platform provides.
  • Ease of Use: Consider your technical expertise and the learning curve associated with each platform.
  • Customer Support: Ensure the platform provides reliable support channels to assist you when needed.

Reviewing case studies and user testimonials can also offer valuable insights into how each platform performs in real-world scenarios.

Conclusion: Which is the Best Ecommerce Platform - Squarespace Commerce or Wix eCommerce?

Both Squarespace Commerce and Wix eCommerce are formidable options for building an online store, each with its unique strengths. Squarespace Commerce is ideal for businesses seeking a comprehensive feature set and advanced design customization, suitable for those with some technical proficiency. In contrast, Wix eCommerce is perfect for beginners and small businesses that prioritize ease of use and affordability. Ultimately, the best platform for your online store will depend on your specific needs, budget, and long-term business goals.

About the Author

Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious processes. With a Bachelors Degree in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.
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